Terms and Conditions
Effective Date: 01 July 2025
Business Name: ST. LYDIA
Website: http://www.stlydias.com
These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our site, you agree to comply with and be bound by these terms.
1. General Information
This website is operated by ST. LYDIA, an Irish-based business offering wellness products such as TENS/EMS devices, infrared therapy tools, and essential oils. All purchases made through this website are subject to these terms and applicable laws.
2. Orders & Payment
- All prices are listed in Euro (€) and include VAT where applicable.
- We accept payment via secure third-party processors such as Stripe, and others.
- We reserve the right to refuse or cancel orders if payment is declined, products are unavailable, or fraud is suspected.
3. Shipping & Delivery
- We ship across Ireland and selected EU countries.
- Orders are typically processed within 1–3 business days.
- Shipping times vary by location and courier; estimated delivery is 3–7 business days for most Irish orders.
- Delays due to customs, weather, or courier issues are outside our control.
4. Returns & Refunds
- We accept returns within 14 days of delivery, in accordance with EU Consumer Rights.
- Products must be unused, in original packaging, and suitable for resale.
- Health-related products (e.g., used oils or devices with body contact) are non-returnable for hygiene reasons unless faulty.
- To initiate a return, email us at admin.enquiries@stlydias.com with your order number.
- Refunds will be processed within 7 working days after we receive the item.
5. Product Use Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult your doctor before using devices like TENS, EMS, or infrared therapy if you have a medical condition, are pregnant, or have implanted electronic devices.
Use all products as instructed and at your own risk. We are not liable for misuse, improper installation, or failure to follow safety guidance.
6. Intellectual Property
All content on this website — including images, product descriptions, logos, and branding — is the intellectual property of ST. LYDIA and may not be used without permission.
7. Limitation of Liability
We are not liable for:
- Indirect, incidental, or consequential damages from the use of our website or products.
- Errors in product descriptions or website content.
- Delays or non-performance due to events beyond our control (e.g., shipping disruptions, natural disasters).
8. Privacy
Please refer to our Privacy Policy for details on how we collect and process your data in compliance with GDPR and Irish data protection laws.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.
10. Contact Information
If you have questions about these Terms, please contact:
ST. LYDIA
Email: admin.enquiries@stlydias.com
Address: Gort, Co. Galway, Ireland