Effective Date: 01 July 2025
ST. LYDIA is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://www.stlydias.com, make a purchase, or interact with us.
By using our site, you agree to the terms of this policy.
1. Information We Collect
We may collect the following information from you:
- Personal Information: Name, email address, phone number, shipping address, billing address, payment details (via secure processors like Stripe).
- Account Information: Login details if you create an account.
- Usage Data: Pages viewed, time spent, click paths (via cookies and analytics tools).
- Device Information: Browser type, IP address, device type.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order or account
- Send you promotional emails (if you’ve opted in)
- Improve our website and user experience
- Comply with legal or regulatory obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., Google Analytics) to:
- Understand site traffic and behaviour
- Remember your preferences (e.g., shopping cart items)
- Deliver targeted ads
You can adjust your cookie preferences in your browser settings.
4. Third-Party Services
We may share your data with trusted third parties for:
- Payment processing (e.g., Stripe)
- Shipping and logistics (e.g., An Post, DPD)
- Marketing and analytics (e.g., Mailchimp, Meta Ads)
These parties are required to protect your data and only use it for their specific role.
5. Your Rights (Under GDPR)
As an EU resident, you have the right to:
- Access, update, or delete your personal data
- Object to or restrict certain processing
- Withdraw consent at any time
- File a complaint with a supervisory authority (e.g., Data Protection Commission, Ireland)
Contact us at admin.enquiries@stlydias.com to exercise any of these rights.
6. Data Retention
We retain your information only as long as necessary for the purposes outlined or as required by law (e.g., tax regulations).
7. Data Security
We use SSL encryption and secure platforms to protect your data. While no system is 100% secure, we take reasonable steps to protect your personal information.
8. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal data from anyone under this age.
9. Updates to This Policy
We may update this policy from time to time. We will notify users of significant changes via email or website notice.
10. Contact Us
If you have questions or concerns about this policy or your personal data, please contact:
ST. LYDIA
Email: admin.enquiries@stlydias.com